*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}html{line-height:1.15;-webkit-text-size-adjust:100%;-webkit-tap-highlight-color:transparent}body{margin:0;font-family:var(--font-family-base);font-size:var(--font-size-md);font-weight:var(--font-weight-regular);line-height:var(--line-height-base);color:var(--text-primary);background-color:var(--background-primary);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;letter-spacing:var(--letter-spacing-tight)}h1,h2,h3,h4,h5,h6{margin-top:0;margin-bottom:.5em;font-weight:var(--font-weight-semibold);line-height:var(--line-height-tight)}p{margin-top:0;margin-bottom:1em}a{color:var(--text-link);text-decoration:none;background-color:transparent}small{font-size:80%}sub,sup{position:relative;font-size:75%;line-height:0;vertical-align:baseline}sub{bottom:-.25em}sup{top:-.5em}hr{box-sizing:content-box;height:0;overflow:visible;margin-top:1rem;margin-bottom:1rem;border:0;border-top:1px solid var(--border-light)}ol,ul{margin-top:0;margin-bottom:1rem;padding-left:2rem}ol ol,ul ul,ol ul,ul ol{margin-bottom:0}button,input,optgroup,select,textarea{margin:0;font-family:inherit;font-size:inherit;line-height:inherit}button,input{overflow:visible}button,select{text-transform:none}button,[type=button],[type=reset],[type=submit]{-moz-appearance:button;appearance:button;-webkit-appearance:button}button::-moz-focus-inner,[type=button]::-moz-focus-inner,[type=reset]::-moz-focus-inner,[type=submit]::-moz-focus-inner{padding:0;border-style:none}img{vertical-align:middle;border-style:none;max-width:100%;height:auto}table{border-collapse:collapse}:root{--font-family-base: "Pretendard Variable", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;--font-family-mono: "SFMono-Regular", Consolas, "Liberation Mono", Menlo, monospace;--font-weight-light: 300;--font-weight-regular: 400;--font-weight-medium: 500;--font-weight-semibold: 600;--font-weight-bold: 700;--font-size-xxs: 11px;--font-size-xs: 12px;--font-size-sm: 13px;--font-size-md: 15px;--font-size-lg: 17px;--font-size-xl: 20px;--font-size-2xl: 24px;--line-height-tight: 1.2;--line-height-base: 1.5;--line-height-loose: 1.8;--letter-spacing-tighter: -.02em;--letter-spacing-tight: -.01em;--letter-spacing-normal: 0;--letter-spacing-wide: .01em;--spacing-0: 0;--spacing-1: 4px;--spacing-2: 8px;--spacing-3: 12px;--spacing-4: 16px;--spacing-5: 20px;--spacing-6: 24px;--spacing-8: 32px;--spacing-10: 40px;--spacing-12: 48px;--spacing-16: 64px;--spacing-20: 80px;--spacing-24: 96px;--input-padding-y: var(--spacing-3);--input-padding-x: var(--spacing-4);--button-padding-y: var(--spacing-2);--button-padding-x: var(--spacing-4);--chat-bubble-padding: 10px 14px;--chat-bubble-gap: var(--spacing-2);--chat-message-gap: var(--spacing-4);--container-padding-x: var(--spacing-5);--container-padding-y: var(--spacing-4);--section-margin-y: var(--spacing-6);--header-padding: 12px 24px 8px 24px;--shadow-sm: 0 1px 2px rgba(0, 0, 0, .05);--shadow-md: 0 2px 4px rgba(0, 0, 0, .08);--shadow-lg: 0 4px 6px rgba(0, 0, 0, .12);--shadow-xl: 0 8px 16px rgba(0, 0, 0, .15);--shadow-inner: inset 0 2px 4px rgba(0, 0, 0, .05);--shadow-focus: 0 0 0 3px rgba(9, 173, 151, .25);--shadow-card: var(--shadow-sm);--shadow-dropdown: 0 2px 8px rgba(0, 0, 0, .15);--shadow-button: 0 1px 3px rgba(0, 0, 0, .1);--shadow-floating: 0 8px 24px rgba(0, 0, 0, .15);--primary-900: #004744;--primary-800: #005A54;--primary-700: #006C63;--primary-600: #008F7F;--primary-500: #09AD97;--primary-400: #1AC6AC;--primary-300: #33D8BE;--primary-200: #9CF0E2;--primary-100: #EBFAF8;--primary-50: #F4FBFB;--gray-950: #17181A;--gray-900: #1F2022;--gray-850: #26282B;--gray-800: #32363A;--gray-750: #3A3E43;--gray-700: #484F54;--gray-650: #646A70;--gray-600: #888E94;--gray-500: #AEB5BA;--gray-400: #CCD2D8;--gray-300: #DEE2E6;--gray-200: #E9ECEF;--gray-100: #F1F3F5;--gray-50: #F8F9FA;--error: #FF3B30;--success: #34C759;--warning: #FF9500;--info: #007AFF;--text-primary: var(--gray-900);--text-secondary: var(--gray-600);--text-disabled: var(--gray-400);--text-link: var(--primary-600);--background-primary: #FFFFFF;--background-secondary: var(--gray-50);--background-tertiary: var(--gray-100);--border-light: var(--gray-200);--border-regular: var(--gray-300);--border-focus: var(--primary-500);--button-primary-bg: var(--primary-500);--button-primary-text: white;--button-secondary-bg: var(--gray-100);--button-secondary-text: var(--gray-900);--button-disabled-bg: var(--gray-200);--button-disabled-text: var(--gray-500);--form-input-bg: white;--form-input-border: var(--gray-300);--form-input-text: var(--gray-900);--form-input-placeholder: var(--gray-500);--form-input-focus-border: var(--primary-500);--form-input-error-border: var(--error);--transition-ease: cubic-bezier(.25, .1, .25, 1);--transition-ease-in: cubic-bezier(.42, 0, 1, 1);--transition-ease-out: cubic-bezier(0, 0, .58, 1);--transition-ease-in-out: cubic-bezier(.42, 0, .58, 1);--transition-duration-fast: .15s;--transition-duration-normal: .3s;--transition-duration-slow: .5s;--animation-duration-fast: .3s;--animation-duration-normal: .5s;--animation-duration-slow: 1s}h1{font-size:var(--font-size-2xl);font-weight:var(--font-weight-bold);margin-bottom:var(--spacing-4)}h2{font-size:var(--font-size-xl);font-weight:var(--font-weight-semibold);margin-bottom:var(--spacing-3)}h3{font-size:var(--font-size-lg);font-weight:var(--font-weight-semibold);margin-bottom:var(--spacing-2)}h4,h5,h6{font-size:var(--font-size-md);font-weight:var(--font-weight-semibold);margin-bottom:var(--spacing-2)}p{font-size:var(--font-size-xs);line-height:var(--line-height-base);margin-bottom:var(--spacing-0)}strong,b{font-weight:var(--font-weight-bold)}em,i{font-style:italic}.text-primary{color:var(--primary-700)}:root{--transition-ease: cubic-bezier(.25, .1, .25, 1);--transition-ease-in: cubic-bezier(.42, 0, 1, 1);--transition-ease-out: cubic-bezier(0, 0, .58, 1);--transition-ease-in-out: cubic-bezier(.42, 0, .58, 1);--transition-duration-fast: .15s;--transition-duration-normal: .3s;--transition-duration-slow: .5s;--animation-duration-fast: .3s;--animation-duration-normal: .5s;--animation-duration-slow: 1s}@keyframes fadeIn{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}@keyframes typing{0%,to{transform:translateY(0)}50%{transform:translateY(-5px)}}@keyframes spin{to{transform:rotate(360deg)}}@keyframes pulse{0%{transform:scale(1);opacity:1}50%{transform:scale(1.05);opacity:.8}to{transform:scale(1);opacity:1}}@keyframes shake{0%,to{transform:translate(0)}10%,30%,50%,70%,90%{transform:translate(-5px)}20%,40%,60%,80%{transform:translate(5px)}}@keyframes slideInLeft{0%{transform:translate(-30px);opacity:0}to{transform:translate(0);opacity:1}}@keyframes slideInRight{0%{transform:translate(30px);opacity:0}to{transform:translate(0);opacity:1}}@keyframes slideInTop{0%{transform:translateY(-30px);opacity:0}to{transform:translateY(0);opacity:1}}@keyframes slideInBottom{0%{transform:translateY(30px);opacity:0}to{transform:translateY(0);opacity:1}}@keyframes zoomIn{0%{transform:scale(.9);opacity:0}to{transform:scale(1);opacity:1}}@keyframes zoomOut{0%{transform:scale(1.1);opacity:0}to{transform:scale(1);opacity:1}}@keyframes bounce{0%,20%,50%,80%,to{transform:translateY(0)}40%{transform:translateY(-20px)}60%{transform:translateY(-10px)}}.text-xs{font-size:var(--font-size-xs)}.text-sm{font-size:var(--font-size-sm)}.text-lg{font-size:var(--font-size-lg)}.text-xl{font-size:var(--font-size-xl)}.text-left{text-align:left}.text-center{text-align:center}.text-right{text-align:right}.text-primary{color:var(--text-primary)}.text-secondary{color:var(--text-secondary)}.text-link{color:var(--text-link)}.text-error{color:var(--error)}.text-success{color:var(--success)}.text-warning{color:var(--warning)}.text-info{color:var(--info)}.truncate{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.line-clamp-2{display:-webkit-box;-webkit-line-clamp:2;line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.line-clamp-3{display:-webkit-box;-webkit-line-clamp:3;line-clamp:3;-webkit-box-orient:vertical;overflow:hidden}.anim-typing .anim-typing__dot{animation:typing var(--animation-duration-slow) infinite}.anim-typing .anim-typing__dot:nth-child(2){animation-delay:.2s}.anim-typing .anim-typing__dot:nth-child(3){animation-delay:.4s}.anim-spin{animation:spin var(--animation-duration-normal) linear infinite}.container{width:100%;max-width:1200px;margin-left:auto;margin-right:auto;padding-left:var(--container-padding-x);padding-right:var(--container-padding-x)}.block{display:block}.inline-block{display:inline-block}.flex{display:flex}.hidden{display:none}.flex-shrink{flex-shrink:1}.relative{position:relative}.absolute{position:absolute}.btn{display:inline-flex;align-items:center;justify-content:center;padding:var(--button-padding-y) var(--button-padding-x);border:none;border-radius:8px;font-size:var(--font-size-sm);font-weight:var(--font-weight-medium);line-height:1.5;text-align:center;cursor:pointer;transition:all var(--transition-duration-normal) var(--transition-ease);box-shadow:var(--shadow-button)}.btn:hover:not(:disabled){transform:translateY(-1px)}.btn:active:not(:disabled){transform:translateY(0)}.btn:focus{outline:none}.btn:disabled{cursor:not-allowed;opacity:.6}.btn--primary{background-color:var(--button-primary-bg);color:var(--button-primary-text)}.btn--primary:hover:not(:disabled){background-color:var(--primary-600)}.btn--primary:active:not(:disabled){background-color:var(--primary-700)}.btn--secondary{background-color:var(--button-secondary-bg);color:var(--button-secondary-text)}.btn--secondary:hover:not(:disabled){background-color:var(--gray-200)}.btn--secondary:active:not(:disabled){background-color:var(--gray-300)}.btn--sm{padding:calc(var(--button-padding-y) * .75) calc(var(--button-padding-x) * .75);font-size:var(--font-size-xs)}.btn--lg{padding:calc(var(--button-padding-y) * 1.25) calc(var(--button-padding-x) * 1.25);font-size:var(--font-size-md)}.btn--icon{width:32px;height:32px;padding:0;border-radius:50%;background:none;border:none;display:flex;align-items:center;justify-content:center;transition:all .2s;cursor:pointer;color:var(--gray-700)}.btn--icon:hover{background-color:var(--gray-100);color:var(--gray-800)}.btn--icon.btn--sm{width:32px;height:32px}.btn--icon.btn--lg{width:48px;height:48px}.btn--chip{border-radius:16px;padding:var(--button-padding-y) var(--button-padding-x);font-size:var(--font-size-sm);min-width:100px;box-shadow:var(--shadow-sm)}.btn--loading{position:relative;color:transparent!important;pointer-events:none}.btn--loading:after{content:"";position:absolute;width:1rem;height:1rem;border:2px solid rgba(255,255,255,.3);border-radius:50%;border-top-color:#fff;animation:spin .8s linear infinite}.btn--secondary.btn--loading:after{border:2px solid rgba(0,0,0,.1);border-top-color:var(--gray-700)}.btn__spinner{display:inline-block;width:14px;height:14px;border:2px solid rgba(255,255,255,.3);border-radius:50%;border-top-color:#fff;animation:spin .8s linear infinite;margin-right:6px}.btn--secondary .btn__spinner{border:2px solid rgba(0,0,0,.1);border-top-color:var(--gray-700)}.chat__btn{display:block;background-color:var(--primary-500);color:#fff;font-size:var(--font-size-md);font-weight:var(--font-weight-medium);letter-spacing:var(--letter-spacing-tighter);padding:10px var(--spacing-6);border-radius:8px;text-decoration:none;margin:12px 0 2px;box-shadow:var(--shadow-md);text-align:center;transition:all var(--transition-duration-normal) var(--transition-ease)}.chat__btn:hover{background-color:var(--primary-600);transform:translateY(-1px);box-shadow:var(--shadow-md);text-decoration:none}.chat__btn:active{transform:translateY(0)}.chat__btn-group{display:flex;flex-direction:column;gap:8px;margin:8px 0;width:100%}.chat__btn-group .chat__btn{margin:0}.chat__chip-container{width:100%;margin-top:-4px;margin-bottom:var(--spacing-3)}.chat__chip-list{display:flex;flex-wrap:wrap;gap:var(--spacing-2);justify-content:flex-start}.chat__chip{display:inline-flex;align-items:center;justify-content:center;padding:var(--button-padding-y) var(--button-padding-x);background-color:var(--primary-50);color:var(--primary-600);border:.5px solid var(--primary-300);border-radius:18px;font-size:var(--font-size-sm);font-weight:var(--font-weight-semibold);cursor:pointer;transition:all var(--transition-duration-normal) var(--transition-ease);text-align:center;min-height:28px;text-decoration:none}.chat__chip:hover{background-color:var(--primary-100);transform:translateY(-1px);box-shadow:var(--shadow-sm)}.btn--upload{display:flex;align-items:center;justify-content:center;width:40px;height:40px;color:var(--gray-700);cursor:pointer;transition:all var(--transition-duration-normal) var(--transition-ease);margin-left:var(--spacing-2)}.btn--upload:hover:not(.btn--disabled){color:var(--primary-500);background-color:var(--primary-50)}.btn--upload.btn--disabled{opacity:.5;cursor:not-allowed}.btn--remove-file{all:unset;cursor:pointer;width:24px;height:24px;display:flex;align-items:center;justify-content:center;border-radius:50%;transition:transform .2s ease;color:var(--gray-700)}.btn--remove-file:hover{transform:translateY(-1px);background-color:var(--gray-200)}.btn--send{background-color:var(--gray-800);color:#fff;border:none;border-radius:14px;width:38px;height:38px;cursor:pointer;transition:all var(--transition-duration-normal) var(--transition-ease);display:flex;align-items:center;justify-content:center;margin-right:var(--spacing-2);box-shadow:var(--shadow-button)}.btn--send:hover:not(.btn--disabled){background-color:var(--gray-700)}.btn--send.btn--disabled{opacity:.5;cursor:not-allowed;background-color:var(--gray-500)}.form{width:100%;display:flex;flex-direction:column}.form__field{display:flex;flex-direction:column;gap:var(--spacing-2);margin-bottom:var(--spacing-1)}.form__label{font-size:var(--font-size-sm);font-weight:var(--font-weight-medium);color:var(--text-primary);text-align:left}.form__required{color:var(--error)}.form__input{width:100%;padding:var(--input-padding-y) var(--input-padding-x);border:1px solid var(--form-input-border);border-radius:8px;font-size:var(--font-size-sm);transition:border-color var(--transition-duration-normal) var(--transition-ease);background-color:var(--form-input-bg);color:var(--form-input-text)}.form__input::placeholder{color:var(--form-input-placeholder)}.form__input:focus{outline:none;border-color:var(--form-input-focus-border)}.form__input:disabled{background-color:var(--gray-100);cursor:not-allowed}.form__input--error{border-color:var(--form-input-error-border)}.form__input--error:focus{box-shadow:0 0 0 3px #ff3b3040}.form__input--success{border-color:var(--success)}.form__input--success:focus{box-shadow:0 0 0 3px #34c75940}.form__error{font-size:var(--font-size-xs);color:var(--error);margin:2px 0 0;text-align:left}.form__checkbox,.form__radio{display:flex;align-items:center;gap:var(--spacing-2);margin-bottom:var(--spacing-2)}.form__checkbox input[type=checkbox],.form__radio input[type=radio]{width:16px;height:16px;cursor:pointer}.form__select-container{position:relative;width:100%}.form__select{width:100%;padding:var(--input-padding-y) var(--input-padding-x);border:1px solid var(--form-input-border);border-radius:8px;font-size:var(--font-size-sm);transition:border-color var(--transition-duration-normal) var(--transition-ease);background-color:var(--form-input-bg);color:var(--form-input-text);-webkit-appearance:none;-moz-appearance:none;appearance:none;cursor:pointer}.form__select-container:after{content:"";position:absolute;top:50%;right:12px;transform:translateY(-50%);width:0;height:0;border-left:5px solid transparent;border-right:5px solid transparent;border-top:6px solid var(--gray-600);pointer-events:none}.form__select:focus{outline:none;border-color:var(--form-input-focus-border);box-shadow:var(--shadow-focus)}.form__buttons{width:100%;margin-top:var(--spacing-4);display:flex;gap:var(--spacing-3);justify-content:flex-start}.form--card{width:90%;max-width:450px;margin:0;background-color:var(--background-primary);border-radius:12px;padding:var(--spacing-5);box-shadow:var(--shadow-card);border:1px solid var(--border-light)}.form__content{display:flex;flex-direction:column;gap:var(--spacing-3)}@media (min-width: 768px){.form__row{display:flex;gap:var(--spacing-3)}.form__row .form__field{flex:1}}.chat{display:flex;flex-direction:column;height:100vh}.chat__header{padding:var(--header-padding);background-color:var(--background-primary);display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--border-light)}.chat__profile{display:flex;align-items:center;gap:var(--spacing-3)}.chat__profile-text{display:flex;align-items:center;gap:var(--spacing-2)}.chat__title{font-size:var(--font-size-lg);font-weight:var(--font-weight-bold);letter-spacing:var(--letter-spacing-normal);margin:0;color:var(--text-primary)}.chat__ai-badge{background-color:var(--primary-400);color:#fff;font-size:var(--font-size-xxs);font-weight:var(--font-weight-medium);letter-spacing:var(--letter-spacing-wide);padding:2px 5px;border-radius:8px;height:20px;display:flex;align-items:center;justify-content:center;box-shadow:var(--shadow-sm);text-shadow:var(--shadow-sm)}.chat__section{flex:1;display:flex;flex-direction:column;background-color:var(--background-primary);overflow:hidden}.chat__messages-container{flex:1;padding:var(--spacing-4);overflow-y:auto;scroll-behavior:smooth}.chat__messages-wrapper{max-width:900px;margin:0 auto;width:100%}.chat__message{margin-bottom:var(--chat-message-gap);width:fit-content;max-width:80%;animation:fadeIn var(--animation-duration-normal) var(--transition-ease)}.chat__message--user{margin-left:auto}.chat__message--bot{margin-right:auto}.chat__message-content{padding:var(--chat-bubble-padding);border-radius:16px;position:relative;white-space:pre-wrap;font-size:var(--font-size-md);line-height:var(--line-height-base);letter-spacing:var(--letter-spacing-tight);display:inline-block;box-shadow:var(--shadow-sm)}.chat__message-content--user{background-color:var(--gray-800);color:#fff}.chat__message-content--bot{background-color:var(--gray-50);color:var(--gray-900)}.chat__typing-indicator{display:flex;gap:4px;padding:12px 18px;background-color:var(--gray-50);border-radius:16px;width:fit-content}.chat__typing-dot{width:7px;height:7px;background-color:var(--gray-600);border-radius:50%}.chat__image{margin-bottom:var(--spacing-2)}.chat__image-preview{max-width:100%;max-height:250px;border-radius:8px;margin-bottom:4px}.chat__image-filename{font-size:var(--font-size-xs);color:var(--gray-600);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat__message-content--user .chat__image-filename{color:#fffc}.chat__pdf{margin:8px 0;padding:var(--spacing-2);background-color:var(--primary-50);border-radius:8px;display:flex;align-items:center;box-shadow:var(--shadow-md)}.chat__pdf-icon{color:var(--primary-600);margin-right:var(--spacing-2);display:flex;align-items:center;justify-content:center}.chat__pdf-filename{font-size:var(--font-size-sm);color:var(--gray-800);word-break:break-all}.chat__card{width:fit-content;max-width:80%;margin-top:-4px;margin-bottom:var(--spacing-4)}.chat__card-container{background-color:var(--primary-50);border:.5px solid var(--gray-200);border-radius:12px;padding:var(--spacing-3);box-shadow:var(--shadow-sm)}.chat__card-content{display:flex;align-items:flex-start}.chat__card-icon{flex-shrink:0;color:var(--primary-600);margin-right:var(--spacing-2);margin-top:2px}.chat__card-text{margin:0;font-size:var(--font-size-sm);font-weight:var(--font-weight-regular);line-height:var(--line-height-base);letter-spacing:var(--letter-spacing-tight);color:var(--gray-800)}.chat__input-area{padding:var(--spacing-5) var(--spacing-6) var(--spacing-2) var(--spacing-6);background-color:var(--background-primary)}.chat__input-wrapper{max-width:900px;margin:0 auto}.chat__input-field{position:relative;display:flex;align-items:center;background-color:var(--background-secondary);border-radius:24px;box-shadow:var(--shadow-sm);transition:background-color var(--transition-duration-normal) var(--transition-ease)}.chat__input-field:focus-within{background-color:var(--background-secondary);box-shadow:var(--shadow-md)}.chat__input{flex-grow:1;padding:var(--spacing-4) var(--spacing-5);border:none;border-radius:24px;outline:none;font-size:var(--font-size-md);background:transparent;width:calc(100% - 60px)}.chat__input--with-image,.chat__input--with-pdf{width:calc(100% - 90px);padding-left:6px}.chat__file-preview{position:absolute;bottom:60px;left:10px;background-color:var(--background-primary);border-radius:8px;box-shadow:var(--shadow-md);padding:var(--spacing-3) var(--spacing-4);width:calc(100% - 20px);z-index:10}.chat__file-preview-container{position:relative;width:100%;display:flex;justify-content:center}.chat__preview-img{max-width:100%;max-height:150px;border-radius:6px;object-fit:contain}.chat__file-name{margin-top:var(--spacing-2);font-size:var(--font-size-xs);color:var(--gray-700);text-align:center;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.chat__disclaimer{max-width:900px;margin:0 auto;padding:var(--spacing-2) var(--spacing-2) var(--spacing-1) var(--spacing-2)}.chat__disclaimer-text{font-size:var(--font-size-xs);font-weight:var(--font-weight-regular);color:var(--text-secondary);line-height:var(--line-height-base)}.chat__customer-service-link{color:var(--primary-600);text-decoration:underline;transition:color var(--transition-duration-normal) var(--transition-ease)}.chat__customer-service-link:hover{color:var(--primary-400)}.chat__form{display:flex;margin-bottom:var(--spacing-5);justify-content:flex-start;width:100%;max-width:450px}@media (max-width: 768px){.chat__message{max-width:85%}.chat__input{padding:var(--spacing-3) var(--spacing-4)}.chat__input-area{padding:var(--spacing-4) var(--spacing-4) var(--spacing-2) var(--spacing-4)}.btn--send{width:34px;height:34px}.btn--send svg{width:18px;height:18px}.chat__file-preview{bottom:55px}.chat__preview-img{max-height:120px}.chat__form{max-width:100%}.chat__card{max-width:85%}}.chat__message-content--bot strong{font-weight:var(--font-weight-bold);color:var(--gray-900)}.chat__message-content--bot em{font-style:italic;color:var(--gray-800)}.admin{min-height:100vh;display:flex;flex-direction:column;background-color:var(--gray-50)}.admin__header{background-color:var(--background-primary);color:var(--text-primary);border-bottom:1px solid var(--border-light);padding:var(--spacing-3) var(--spacing-4);box-shadow:var(--shadow-sm)}.admin__header-content{display:flex;justify-content:space-between;align-items:center;margin:0 auto;padding:0 var(--spacing-4) 0 var(--spacing-1)}.admin__title{margin:0;font-size:var(--font-size-xl);font-weight:var(--font-weight-semibold);color:var(--text-primary)}.admin__content{padding:var(--spacing-6) var(--spacing-4);flex:1}.admin__logout-btn{display:flex;align-items:center;font-size:var(--font-size-xs);background-color:transparent;border:1px solid var(--gray-300);color:var(--text-secondary);padding:var(--spacing-2) var(--spacing-3);border-radius:6px;cursor:pointer;transition:all var(--transition-duration-normal) var(--transition-ease);gap:var(--spacing-2)}.admin__logout-btn:hover{background-color:var(--gray-100);border-color:var(--gray-400)}.admin__charts{display:grid;grid-template-columns:1fr 1fr;gap:var(--spacing-4);margin-bottom:var(--spacing-2)}.stats{margin-bottom:var(--spacing-4)}.stats__grid{display:grid;grid-template-columns:repeat(4,1fr);gap:var(--spacing-4)}.stats__card{background-color:var(--background-primary);border-radius:8px;padding:var(--spacing-5);box-shadow:var(--shadow-sm);border:1px solid var(--border-light)}.stats__header{margin-bottom:var(--spacing-4)}ㅋ .stats__title{font-size:var(--font-size-md);font-weight:var(--font-weight-semibold);color:var(--text-primary);margin:0}.stats__body{min-height:60px;display:flex;flex-direction:column}.stats__value-container{display:flex;align-items:flex-end;margin-bottom:var(--spacing-4);gap:var(--spacing-3)}.stats__value{font-size:var(--font-size-2xl);font-weight:var(--font-weight-bold);color:var(--text-primary);line-height:1}.stats__trend{display:flex;align-items:center;font-size:var(--font-size-sm);font-weight:var(--font-weight-medium);padding:2px var(--spacing-2);border-radius:4px}.stats__trend--positive{color:var(--success);background-color:#34c7591a}.stats__trend--negative{color:var(--error);background-color:#ff3b301a}.stats__trend svg{margin-right:var(--spacing-1)}.stats__date-range{font-size:var(--font-size-sm);color:var(--text-secondary);margin-bottom:var(--spacing-3)}.stats__previous{font-size:var(--font-size-xs);color:var(--gray-600);margin-top:auto}.stats__chart-container{display:flex;justify-content:center}.stats__chart-with-legend{display:flex;align-items:center;gap:var(--spacing-3);width:100%;max-width:500px}.stats__pie-chart{width:200px;height:200px;flex-shrink:0}.stats__legend-container{display:flex;flex-direction:column;width:100%;gap:1px;font-size:var(--font-size-xs);max-height:280px;overflow-y:auto;padding:var(--spacing-2)}.stats__legend-item{display:flex;align-items:center;margin-bottom:var(--spacing-1)}.stats__legend-color{width:10px;height:10px;border-radius:2px;margin-right:var(--spacing-1);flex-shrink:0}.stats__legend-text{display:flex;flex-direction:row;align-items:center;justify-content:space-between;width:100%}.stats__legend-label{font-size:var(--font-size-xs);color:var(--text-primary)}.stats__legend-value{font-size:var(--font-size-xxs);color:var(--text-secondary);font-weight:var(--font-weight-medium);margin-left:var(--spacing-1)}.stats__no-data{display:flex;justify-content:center;align-items:center;height:200px;color:var(--text-secondary);font-size:var(--font-size-md)}.stats__conversion{display:flex;justify-content:space-between;margin:var(--spacing-6) 0}.stats__item{text-align:center;flex:1}.stats__item-label{font-size:var(--font-size-sm);color:var(--text-secondary);margin-bottom:var(--spacing-1)}.stats__item-value{font-size:var(--font-size-lg);font-weight:var(--font-weight-bold);color:var(--text-primary)}.stats__bar-chart{display:flex;flex-direction:column;gap:var(--spacing-5);margin:var(--spacing-4) 0 0 0;width:100%}.stats__bar-group{display:flex;align-items:center;width:100%}.stats__bar-label{flex:0 0 100px;font-size:var(--font-size-sm);color:var(--text-secondary);margin-right:var(--spacing-3)}.stats__bar-container{flex:1;height:24px;background-color:var(--gray-100);border-radius:5px;overflow:hidden}.stats__bar{height:100%;border-radius:5px;transition:width 1s cubic-bezier(.25,.46,.45,.94)}.stats__bar--legal{background-color:var(--info);height:100%;display:flex;align-items:center;justify-content:flex-end;padding:0 8px;color:#fff;font-size:var(--font-size-xs);font-weight:var(--font-weight-medium);transition:width .5s ease-out;min-width:40px}.stats__bar--click{background-color:var(--success);height:100%;display:flex;align-items:center;justify-content:flex-end;padding:0 8px;color:#fff;font-size:var(--font-size-xs);font-weight:var(--font-weight-medium);transition:width .5s ease-out;min-width:40px}.filter{background-color:var(--background-primary);border-radius:8px;padding:var(--spacing-5);margin-bottom:var(--spacing-5);box-shadow:var(--shadow-sm);border:1px solid var(--border-light)}.filter__row{display:flex;gap:var(--spacing-4);align-items:flex-end}.filter__group{flex:1}.filter__label{display:block;margin-bottom:var(--spacing-2);font-size:var(--font-size-sm);color:var(--text-secondary);font-weight:var(--font-weight-medium)}.filter__actions{display:flex;gap:var(--spacing-2)}@media (max-width: 1200px){.stats__grid{grid-template-columns:repeat(2,1fr)}}@media (max-width: 768px){.admin__content{padding:var(--spacing-4) var(--spacing-3)}.admin__title{font-size:var(--font-size-lg)}.admin__charts,.stats__grid{grid-template-columns:1fr}.filter__row{flex-direction:column;gap:var(--spacing-3)}.filter__actions{margin-top:var(--spacing-3);flex-wrap:wrap}.stats__conversion{flex-direction:column;gap:var(--spacing-3)}.conversation__meta-row{flex-direction:column;gap:var(--spacing-2)}.conversation__message{max-width:90%}}.admin__main-container{display:flex;min-height:calc(100vh - 64px)}.admin__sidebar{width:200px;background-color:#fff;border-right:1px solid var(--border-light);padding:var(--spacing-3) 0;flex-shrink:0}.admin__content{flex:1;padding:var(--spacing-4) var(--spacing-3);background-color:var(--gray-50);position:relative;overflow:hidden}.sidebar__nav-list{list-style:none;padding:0;margin:0}.sidebar__nav-item{margin-bottom:var(--spacing-1)}.sidebar__nav-link{display:flex;align-items:center;width:100%;padding:var(--spacing-2) var(--spacing-3);text-align:left;font-size:var(--font-size-sm);color:var(--text-secondary);background:none;border:none;cursor:pointer;transition:all .2s ease}.sidebar__icon{margin-right:var(--spacing-2);margin-left:var(--spacing-1);width:16px;height:16px}.sidebar__nav-link:hover{background-color:var(--gray-100);color:var(--text-primary)}.sidebar__nav-link--active{color:var(--primary);background-color:var(--gray-100);font-weight:var(--font-weight-medium);border-left:3px solid var(--primary)}.admin__tab-content{animation:fade-in .3s ease;width:100%}@keyframes fade-in{0%{opacity:0}to{opacity:1}}@media (max-width: 768px){.admin__main-container{flex-direction:column}.admin__sidebar{width:100%;border-right:none;border-bottom:1px solid var(--border-light);padding:var(--spacing-2) 0}.sidebar__nav-list{display:flex;justify-content:center}.sidebar__nav-item{margin-bottom:0;margin-right:var(--spacing-2)}.sidebar__nav-link{padding:var(--spacing-2) var(--spacing-3)}.sidebar__nav-link--active{border-left:none;border-bottom:3px solid var(--primary)}}.stats-filter{display:flex;gap:12px;justify-content:flex-end;margin-bottom:12px;position:relative}.stats-filter__dropdown{position:relative;min-width:140px;display:flex;align-items:center;gap:8px}.stats-filter__current-display{font-size:12px;color:var(--gray-700);white-space:nowrap;padding:8px 12px;background:var(--gray-50);border-radius:6px;border:1px solid var(--gray-200);min-width:120px;text-align:center;height:32px;display:flex;align-items:center;justify-content:center;box-sizing:border-box}.stats-filter__trigger{display:flex;align-items:center;justify-content:space-between;flex:1;padding:8px 12px;background:white;border:1px solid #e2e8f0;border-radius:6px;font-size:14px;color:#374151;cursor:pointer;transition:all .2s ease;height:32px;box-sizing:border-box}.stats-filter__trigger:hover{background-color:var(--gray-50)}.stats-filter__arrow{transition:transform .2s ease;color:#6b7280}.stats-filter__arrow--open{transform:rotate(180deg)}.stats-filter__content{position:absolute;top:100%;left:0;right:0;margin-top:4px;background:white;border:1px solid #e2e8f0;border-radius:8px;box-shadow:0 4px 6px -1px #0000001a,0 2px 4px -1px #0000000f;z-index:50;padding:12px;animation:dropdown-fade-in .15s ease}@keyframes dropdown-fade-in{0%{opacity:0;transform:translateY(-4px)}to{opacity:1;transform:translateY(0)}}.stats-filter__inputs{display:flex;align-items:center;gap:8px}.stats-filter__input{flex:1;padding:6px 8px;border:1px solid #e2e8f0;border-radius:4px;font-size:13px;color:#374151;transition:border-color .2s ease}.stats-filter__input:focus{outline:none;border-color:#3b82f6}.stats-filter__input--month{min-width:120px}.stats-filter__auto-text{font-size:12px;color:#6b7280;white-space:nowrap;padding:0 4px}.stats-filter__reset-external{display:flex;align-items:center;justify-content:center;width:28px;height:32px;background:#f8fafc;border:1px solid #e2e8f0;border-radius:6px;cursor:pointer;transition:all .2s ease;color:#64748b}.stats-filter__reset-external:hover{background:#e2e8f0;color:#475569}.stats-filter__display{font-size:12px;color:#6b7280;text-align:center;padding:8px 0 4px;border-top:1px solid #f1f5f9;margin-top:8px}@media (max-width: 768px){.stats-filter{flex-direction:column;gap:8px;margin-bottom:16px}.stats-filter__dropdown{min-width:auto;flex-direction:column;align-items:flex-start;gap:4px}.stats-filter__content{left:-12px;right:-12px}}.stats__header{display:flex;justify-content:space-between;align-items:center;margin-bottom:var(--spacing-3)}.stats__toggle{display:flex;border:1px solid #e2e8f0;border-radius:6px;overflow:hidden}.stats__toggle-btn{padding:6px 12px;background:white;border:none;font-size:12px;color:var(--gray-600);cursor:pointer;transition:all .2s ease;border-right:1px solid var(--gray-200)}.stats__toggle-btn:last-child{border-right:none}.stats__toggle-btn:hover{background-color:var(--primary-50)}.stats__toggle-btn--active{background:var(--primary-500);color:#fff}.stats__toggle-btn--active:hover{background:var(--primary-500)}.stats__legend-total{border-top:1px solid var(--gray-200);padding-top:var(--spacing-2);margin-top:var(--spacing-2)}.stats__legend-total-text{display:flex;justify-content:space-between;align-items:center;color:var(--gray-700)}.stats__legend-total .stats__legend-label{font-size:13px;font-weight:500;color:var(--gray-600)}.stats__legend-total .stats__legend-value{font-size:13px;font-weight:500;color:var(--gray-700)}.stats__bar-container{display:flex;align-items:center;gap:8px}.stats__bar-ratio{font-size:11px;color:var(--gray-600);font-weight:400;white-space:nowrap;flex-shrink:0}.conversation{background-color:var(--background-primary);border-radius:8px;padding:var(--spacing-5);box-shadow:var(--shadow-sm);border:1px solid var(--border-light)}.conversation__header{display:flex;justify-content:space-between;align-items:center;margin-bottom:var(--spacing-5)}.conversation__title{margin:0;font-size:var(--font-size-lg);font-weight:var(--font-weight-semibold);color:var(--text-primary)}.conversation__badge{color:var(--gray-600);padding:4px 8px;font-size:var(--font-size-xs);font-weight:var(--font-weight-medium)}.conversation__badge--success{background-color:var(--gray-800);color:#fff}.conversation__badge--secondary{background-color:var(--gray-400);color:var(--gray-800)}.conversation__status{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:var(--spacing-12);text-align:center;color:var(--text-secondary)}.conversation__status--error{color:var(--error)}.conversation__status svg{margin-bottom:var(--spacing-2);color:currentColor}.conversation__status p{margin:var(--spacing-2) 0 var(--spacing-4);font-size:var(--font-size-md)}.conversation__spinner{width:24px;height:24px;border:2px solid rgba(0,0,0,.1);border-radius:50%;border-top:2px solid var(--gray-900);margin-bottom:var(--spacing-4)}.conversation__table-container{overflow-x:auto}.conversation__table{width:100%;border-collapse:collapse;font-size:var(--font-size-sm)}.conversation__table th,.conversation__table td{padding:var(--spacing-3) var(--spacing-2);text-align:left}.conversation__table th{font-weight:var(--font-weight-semibold);color:var(--text-secondary);border-bottom:1px solid var(--border-regular)}.conversation__table td{border-bottom:1px solid var(--border-light)}.conversation__cell--preview{max-width:300px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;color:var(--text-primary);font-size:var(--font-size-sm)}.conversation__cell--id{font-family:var(--font-family-mono);color:var(--gray-700)}.conversation__row{cursor:pointer;transition:background-color var(--transition-duration-normal)}.conversation__row:hover{background-color:var(--gray-50)}.conversation__detail-btn{white-space:nowrap}.modal{position:fixed;top:0;left:0;right:0;bottom:0;background-color:#00000080;display:flex;align-items:center;justify-content:center;z-index:1000}.modal__container{background-color:var(--background-primary);border-radius:8px;width:90%;max-width:800px;max-height:80vh;display:flex;flex-direction:column;box-shadow:var(--shadow-xl);overflow:hidden}.modal__header{padding:var(--spacing-4) var(--spacing-5);border-bottom:1px solid var(--border-light);display:flex;justify-content:space-between;align-items:center}.modal__title{margin:0;font-size:var(--font-size-lg);font-weight:var(--font-weight-semibold);color:var(--text-primary)}.modal__close{display:flex;align-items:center;justify-content:center;width:32px;height:32px;background:none;border:none;border-radius:50%;cursor:pointer;transition:background-color var(--transition-duration-normal);color:var(--gray-700)}.modal__close:hover{background-color:var(--gray-200)}.modal__body{padding:var(--spacing-5);overflow-y:auto;flex:1}.modal__footer{padding:var(--spacing-4) var(--spacing-5);border-top:1px solid var(--border-light);display:flex;justify-content:center}.modal__loading,.modal__error{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:var(--spacing-12);text-align:center;color:var(--text-secondary)}.modal__error{color:var(--error)}.modal__spinner{width:32px;height:32px;border:2px solid rgba(0,0,0,.1);border-radius:50%;border-top:2px solid var(--gray-900);margin-bottom:var(--spacing-4)}.conversation__meta{background-color:var(--gray-50);border-radius:8px;padding:var(--spacing-4);margin-bottom:var(--spacing-5);border:1px solid var(--border-light)}.conversation__meta-row{display:flex;margin-bottom:var(--spacing-3)}.conversation__meta-row:last-child{margin-bottom:0}.conversation__meta-item{flex:1;display:flex;flex-direction:column}.conversation__meta-label{font-size:var(--font-size-xs);color:var(--text-secondary);margin-bottom:var(--spacing-1)}.conversation__meta-value{font-size:var(--font-size-sm);color:var(--text-primary);font-weight:var(--font-weight-medium)}.conversation__meta-value--id{font-family:var(--font-family-mono);font-size:var(--font-size-xs);word-break:break-all}.conversation__messages{margin-top:var(--spacing-5)}.conversation__messages-title{font-size:var(--font-size-md);font-weight:var(--font-weight-semibold);margin-bottom:var(--spacing-4);color:var(--text-primary)}.conversation__message-container{margin-bottom:var(--spacing-4);display:flex;flex-direction:column}.conversation__message{padding:var(--spacing-3) var(--spacing-4);border-radius:12px;position:relative;font-size:var(--font-size-sm);line-height:var(--line-height-base);max-width:80%;box-shadow:var(--shadow-sm);word-wrap:break-word;white-space:pre-wrap}.user-message{background-color:var(--primary-50);margin-left:auto;margin-right:0;border-bottom-right-radius:4px;color:var(--text-primary);align-self:flex-end}.assistant-message{background-color:var(--gray-50);margin-right:auto;margin-left:0;border-bottom-left-radius:4px;border-left:none}.conversation__message--legal{background-color:#34c7591a;border-left:2px solid var(--success)}.conversation__message--button-click{background-color:var(--gray-50);font-style:italic;color:var(--gray-600);opacity:.9}.conversation__message--error{background-color:#ff3b301a;color:var(--error);border-left:2px solid var(--error)}.conversation__message-content{line-height:1.5;box-shadow:none;max-width:100%}.conversation__message-time{font-size:var(--font-size-xxs);color:var(--text-secondary);display:block;margin-top:var(--spacing-1);text-align:right;opacity:.7}.pagination{display:flex;justify-content:center;align-items:center;margin-top:var(--spacing-4);gap:var(--spacing-2)}.pagination__btn{padding:var(--spacing-1) var(--spacing-2);background-color:var(--background-secondary);border:1px solid var(--border-light);border-radius:var(--border-radius-sm);cursor:pointer;transition:all var(--transition-duration-fast)}.pagination__btn:hover:not(:disabled){background-color:var(--gray-100)}.pagination__btn:disabled{opacity:.5;cursor:not-allowed}.pagination__pages{display:flex;gap:var(--spacing-1)}.pagination__page{width:36px;height:36px;display:flex;align-items:center;justify-content:center;border-radius:var(--border-radius-sm);border:1px solid var(--border-light);background-color:var(--background-secondary);cursor:pointer;transition:all var(--transition-duration-fast)}.pagination__page:hover{background-color:var(--gray-100)}.pagination__page--active{background-color:var(--primary-600);color:#fff;border-color:var(--primary-600)}.pagination__page--active:hover{background-color:var(--primary-700)}.admin-login-container{display:flex;justify-content:center;align-items:center;min-height:100vh;background-color:var(--gray-50)}.login-card{width:400px;padding:var(--spacing-8);background-color:var(--background-primary);border-radius:8px;box-shadow:0 4px 12px #00000014;border:1px solid var(--border-light)}.login-header{margin-bottom:var(--spacing-6);text-align:center}.login-title{font-size:var(--font-size-xl);font-weight:var(--font-weight-bold);margin-bottom:var(--spacing-2);color:var(--text-primary)}.login-subtitle{color:var(--text-secondary);font-size:var(--font-size-sm);margin:0}.login-form{display:flex;flex-direction:column}.form-group{margin-bottom:var(--spacing-5)}.form-group label{display:block;margin-bottom:var(--spacing-2);font-size:var(--font-size-sm);font-weight:var(--font-weight-medium);color:var(--text-secondary)}.form-control{width:100%;padding:var(--input-padding-y) var(--input-padding-x);border:1px solid var(--form-input-border);border-radius:6px;font-size:var(--font-size-md);background-color:var(--form-input-bg);color:var(--form-input-text);transition:border-color .2s,box-shadow .2s}.form-control:focus{outline:none;border-color:var(--gray-400);box-shadow:0 0 0 2px #0000000d}.form-control::placeholder{color:var(--form-input-placeholder)}.error-message{display:flex;align-items:flex-start;background-color:#ff3b301a;color:var(--error);padding:var(--spacing-3);border-radius:6px;margin-bottom:var(--spacing-4);font-size:var(--font-size-sm);border-left:2px solid var(--error)}.error-message svg{flex-shrink:0;margin-right:var(--spacing-2);margin-top:1px}.login-button{width:100%;padding:var(--spacing-3) var(--button-padding-x);background-color:var(--gray-900);color:#fff;border:none;border-radius:6px;font-size:var(--font-size-md);font-weight:var(--font-weight-medium);cursor:pointer;transition:background-color .2s;display:flex;align-items:center;justify-content:center}.login-button:hover:not(:disabled){background-color:var(--gray-800)}.login-button:disabled{opacity:.6;cursor:not-allowed}.loading-spinner{display:flex;align-items:center;justify-content:center}.spinner-icon{display:inline-block;width:16px;height:16px;border:2px solid rgba(255,255,255,.3);border-radius:50%;border-top-color:#fff;animation:spin .8s linear infinite;margin-right:var(--spacing-2)}